Return and Exchange Policy

Return and Exchange Policy — Relin Store

For your safety and to ensure product quality, all Relin Store fabric fragrance products cannot be returned or exchanged after the purchase is completed or the order is received.

Exception:
The only exceptions apply in the following cases:

• A manufacturing defect in the product upon delivery.

• Receiving a product different from the one ordered due to an error by the store.

In such cases, Relin Store will bear all return or exchange costs after verifying the issue in accordance with the approved procedures.

The issue must be reported within no more than 3 days from the date of receiving the order, along with proof of the claim.